Privacy policy

Your data is yours.

We only keep it so we can answer you.

In force since August 4, 2026

This is our full privacy notice. It says what data we collect, what we use it for and how you take it back.

01

Who answers for your data.

Ricardo Romero Jara, operating under the trade name Ousen, is who answers for the processing of your personal data.

This notice covers what we collect on ousen.studio and in any conversation you open with us.

02

What we ask you for.

When you book a call or write to us, we collect your name, your email address, your phone number, the name of the business and whatever you tell us about the project.

If we end up working together, we add the billing details: tax ID, tax regime, tax address and the administrative contact.

Your browser leaves a technical record: IP address, device, browser and pages visited.

We do not collect sensitive personal data. Nothing about health, ethnic origin, beliefs, union membership, sexual life, genetic or biometric data. We do not ask for card numbers or banking credentials through this site either.

03

What we use it for.

Necessary to attend to you

  • Answer what you ask.
  • Book the call and confirm it.
  • Prepare your proposal and send it to you.
  • Provide the contracted service and follow up on it.
  • Invoice and comply with tax obligations.

That you can refuse

  • Send you material from the studio.
  • Show your project in our portfolio, with your prior authorization.
  • Measure use of the site in order to improve it.

Refusing the second set affects neither the relationship nor the service.

04

You can say no.

  • Write to us at [email protected] and we stop using your data for the purposes that are not necessary.
  • Every email that leaves here carries its own unsubscribe link.
  • If you ask, you go on our exclusion list and you never receive commercial contact from us again.
05

Four rights, always yours.

  • Access

    Know what data of yours we hold and how we process it.

  • Rectification

    Correct it when it is wrong, incomplete or out of date.

  • Cancellation

    Take it out of our records.

  • Objection

    Stop a specific use for legitimate cause.

Exercising one does not stop you exercising another, nor is it a requirement for any.

06

How you exercise them.

Send an email to [email protected] with the following.

  • Your name and a way to reply to you.
  • A copy of official identification. If you act on behalf of someone else, the document that proves it.
  • Which data it is and which of the four rights you want to exercise.
  • To rectify, what it should say and the document that supports it.

Timeframes

  • We give you an answer within 20 days at most.
  • If it proceeds, it becomes effective within the following 15 days.
  • The timeframe is extended once only, by an equal period, when the case justifies it. If that happens, we tell you.

Exercising these rights costs nothing. We could only charge for reproduction, copies or delivery.

We can refuse a request in the cases the law sets out. When that happens, we tell you the reason by the same means we received it.

07

Who else sees it.

We do not sell your data. Ever.

To operate we use providers for email, calendar, storage, invoicing and site measurement. They process your data on our instruction and under an obligation of confidentiality. Some run servers outside Mexico.

Beyond that, we only hand over data when the law requires it or when a competent authority requires it. Any other transfer we ask you about first.

If you do not want the described transfers that the law allows without your consent, write to us at [email protected]. Without that statement we understand that you accept them.

08

How we look after it.

We maintain administrative, technical and physical measures against the loss, alteration, destruction and unauthorized use of your data.

  • The site and its forms travel encrypted.
  • Access is limited to whoever needs it to work on your project.
  • Confidentiality stays in force when the relationship ends.

We keep your data for as long as the relationship lasts and for the time the law requires it to be held. Once the period is met it is blocked and deleted.

If a breach occurs that affects your rights, we inform you immediately.

09

What your browser stores.

Today the site installs no measurement cookies and no analytics tools. We do not know who you are, where you came from or which pages you read.

If we ever install one, we say so here before turning it on and we tell you as the changes section states.

10

If something changes.

This notice changes when our services change, when the law changes or when the way we process data changes.

The version in force always lives on this page, with its date at the top. When the change is substantive, we tell you at the email address you gave us.

11

If we do not resolve it.

If you consider that your right to the protection of personal data was violated, you can go to the Secretaría Anticorrupción y Buen Gobierno, the competent Mexican authority in this matter.

Notice issued under the Mexican Federal Law on the Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares).

Ask anything.

We would rather explain it out loud.